Restaurant Supervisor
Responsibilities
Take reservations and enquire purpose of visit.
Greet each guest promptly, courteously with eye contact, smile, and good body posture.
Present menu and share promotions, specials, and items that are not available.
Take food and beverage orders, repeat orders to guests, and inform guests of the estimated time to serve.
Supervise preparation/ topping up of mise-en-place for side station.
Key orders in the Point-of-Sale system efficiently.
Supervise the checking of food and beverage inventories and stocks are completed in a consistent and accurate manner.
Follow Food & Beverage Safety and Hygiene policies and procedures.
Supervise opening, operating, and closing procedures.
Ensure systems are in place to maintain the required standards of professionalism, cleanliness and service delivery.
Delegate duties & responsibilities to servers and captains.
Ensure staff to adhere to all company procedures.
Assist manager in a daily briefing to staff members and overseeing the administration and operation of outlet; getting involved in planning and organizing of special events.
Supervise the implementation of plans to improve and standardize all aspects of operations.
Ensure all new team members are inducted, mentored, and trained thoroughly alongside the Restaurant Manager and Assistant Restaurant Manager, and Bar Manager.
Ensure excellent communication exists within the restaurant.
Demonstrate a positive attitude in the workplace; understand and act on team members’ motivations to help them perform their best.
Requirements
Candidate must possess at least a Higher secondary/Pre-U/A level/College, Professional
Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, any field.
Team player with excellent interpersonal and communication skills
Able to work in a fast-paced F&B environment
Able to commit weekends and public holidays
Address of our restaurants can be found on our brand’s websites
Benefits
Annual and Medical Leave
Marriage/Child Care/Maternity/Compassionate/Paternity Leave
Employee Birthday/Marriage/New Born Vouchers
Group Insurance Coverage
Dental Benefits
Long Service Award
Staff Discount Card
Annual Wage Supplement
Annual Increment