F&B Server / Senior Server
Responsibilities
Job Description
Deliver quality customer service to all guests.
Take reservations and enquire purpose of visit.
Greet each guest promptly and courteously with good smile and body language.
Present menu and share promotions, specials and items to customers.
Make recommendations and upsell.
Take and repeat orders to customers and inform them the estimated time to serve.
Key orders in the Point-of-Sale system efficiently.
Assist to clear & set the tables for different meal periods.
Serve food & beverages according to guests’ orders efficiently.
Process payment and check bills promptly.
Maintain cleanliness of the outlet.
Assist manager by getting involved in planning and organizing of special events.
Check food and beverage inventories and stocks in a consistent and accurate manner.
Follow Food & Beverage Safety and Hygiene policies and procedures.
Escalate guests complain to duty manager if unable to conduct service recovery.
Requirements:
Candidate must possess at least a Primary/Secondary School/"O" Level, Higher secondary/Pre-U/A level/College, Professional Certificate/NiTEC, any field.
At least 1 year(s) of working experience in the related field is required for this position.
Applicants must be willing to work in Changi Village Road.
Captain role will be given if he/she oversees a team of servers who are assigned to his/her shift.
Benefits
Annual and Medical Leave
Marriage/Child Care/Maternity/Compassionate/Paternity Leave
Employee Birthday/Marriage/New Born Vouchers
Group Insurance Coverage
Dental Benefits
Long Service Award
Staff Discount Card
Annual Wage Supplement
Annual Increment