Operations Manager

FOH
Written By Commonwealth Concepts

Job Description

You will drive the Food Retails Business and operations. This includes the full span of our bread sales into major supermarket chains as well as sales across multiple marketplace portals including our own. The scope will also include managing a limited subset of retail kiosks and gourmet butcheries. Also responsible for upholding the company’s integrity in food safety and brand promise in quality and customer service in the front line operations.

  • Primary Responsibilities:

  • Business Development KPIs

  • Build strong relationships with new and existing ecommerce and supermarket buyers, managers and delivery team

  • Work closely with Retail and Supermarket buyers to constantly drive sales through effective marketing planning.

  • Work to develop new product ranges to increase listing and sales.

  • Operations KPIs

  • Take charge of retail operations and B2B sales channel that comprises of corporate sales, supermarket, both internal and external online ecommerce platform.

  • Drive all the operational activities while maximizing our productivity and efficiencies, with an overall accountability for sales, profits, people and Financial KPIs.

  • Manages and works closely with Area Managers to develop operational strategies to improve sales and profits

  • Manage and guide the Area managers and merchandising operations team to ensure motivation, commitment, productivity, drive and pride.

  • Financial

  • Responsible for achieving internal sales and profit objectives on monthly, quarterly and yearly.

  • Analyze past financials and business information to spot trends and threats

  • Prepare and review monthly P&L reports on budgets for costs of food, staff, operations based on past data

  • Familiarize with SAP system and manage the SAP processes for retail businesses & sales modules.

Job Requirements:

  • Diploma or Degree in Business Management with at least 8 years of experience in Operations and at least 3 years in managerial position, or an equivalent combination of related experience and formal education.

  • Have a growth mindset and strategic foresight to see the overall picture, spot trends and plan ahead

  • Competent with financial analysis and effective problem solving skill

  • Good people skills and effective communicator

  • Good F&B industry knowledge and familiar with different strategies used by industry players and competitors

  • Is mature, attentive listener and decisive

  • Required to work on off-office hours as and when required (Generally within Office hours)

  • Required to travel to Supermarkets and retail kiosks and outlets frequently

  • Proficient with Microsoft software such as Word, Excel & PowerPoint

APPLY NOW

Email your resume to careers@commonwealthconcepts.com.

Please indicate which brand you prefer to apply for.

Benefits

  • Annual and Medical

  • Marriage/Child Care/Maternity/Compassionate/Paternity Leave

  • Employee Birthday/Marriage/New Born Vouchers

  • Group Insurance Coverage

  • Dental Benefits

  • Long Service Award

  • Staff Discount Card

  • Annual Wage Supplement

  • Annual Increment

Commonwealth Concepts
Previous

Assistant Outlet Chef
Next

Accounts Executive